Refund policy

Because PRōT Edge™ products are food items, we currently limit refunds and replacements to orders with product defects or spoilage.

If your order arrives damaged, defective, or spoiled, contact us as soon as possible with your order details and a description of the issue. We will review the request and work with you on the best next step.

At this time, we do not offer returns or refunds for other reasons, including taste preference, accidental orders, or products purchased in error.

If you need help, use the Contact Us page and our team will respond directly.